GWB Game Awards

Privacy Policy

Last Updated: 08 March 2024

Thank you for using our products and services! We respect your concerns about privacy and appreciate your trust and confidence in us.

Please note that this privacy policy ("Privacy Policy") only applies to GWB Game Awards program and its website ("Service"). If you use any other products or services, please refer to the privacy policy for that particular product or service.

If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, our contact information can be found here.

We use cookies and other similar technologies ("Cookies") to enhance your experience using the Service. Cookies are small files which, when placed on your device, enable us to provide certain features and functionalities. For more information about our Cookies policy, please refer to the Cookies Policy here.

For the purpose of data protection laws,the data controller of your personal information in relation to theService is Proxima Beta Pte. Limited

SUMMARY

Here is a summary of the information contained in this Privacy Policy. You can find more detail by clicking ‘More Information’.

What information do we need to be able to provide the Service?

  • If you register for the Service, then we will need some information from you to register you for theService. This includes your email address, username, password, third party (including Google, Facebook and Twitter) log in details (if you choose to log in via your social media account with these networks), GWB Username, country, date of birth, account type (personal or company), website address of your game and your self-introduction, company location, your company profile.
  • If you decide to submit your game for the awards, then we will need some information from you to allow you to submit the application This includes your name, team/company type (developer, publisher, pr/agency, other), contact email, preferred contact method and details (email or discord), developer, developer nationality, team size, game/team social channels.
  • If you need to get in touch with us, we will retain some information (such as your email) so that we can review and respond to your concerns.

More Information.

How will we use your information?

  • We use your information to register you for the Service, enable you to complete the application form for the Service, and to comply with our legal obligations and enforce our legal rights.

More Information.

Who do we share your information with?

  • We use third parties and work with our affiliates to help us deliver the best possible experience when youregister for the Service.
  • All third party service providers providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose except where strictly necessary for the Service (i.e., to fulfil the purpose(s) described above).
  • In some cases we may be required by a court or be under a legal obligation (such as a valid search warrant or subpoena) to disclose certain information.

More Information.

Where do we process your information?

 

  • We may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy.
  • We have servers for the Service in United States and Singapore. We also have support, engineering and other teams who may support the Service, including from Singapore and the People’s Republic of China ("PRC").
  • Transfers between our affiliates and to third parties use applicable safeguards, such as incorporating standard contractual clauses or taking into account adequacy assessments.

More Information.

How long do we keep your information?

  • Unless otherwise required or permissible by applicable laws, we retain your information for the period during which you maintain an account for the Service, or for so long as the information is needed to fulfil the purpose for which it was collected (as further described in this Privacy Policy). We then delete or anonymise such data, in accordance with applicable laws.

More Information.

How can I exercise my rights over my information?

  • Certain jurisdictions offer participants specific rights with respect to their information, so you may have a right to access or receive a copy of your data, or to delete your data or restrict or object to our processing of your data.

More Information.

How will we notify you of changes?

  • Changes to this Privacy Policy will be posted here. We will also notify you of changes in accordance with relevant legal requirements.

More Information.


Welcome to the GWB Game Awards!

This Privacy Policy explains the when, how and why when it comes to the processing of your personal information in connection with the GWB Game Awards program and its website (the "Service"),and sets out your choices and rights in relation to that information. Please read it carefully – it will allow you to understand how we collect and use your information, and how you can control it.

Please note that this Privacy Policy only applies to the Service. If you use any other products orservices please refer to the privacy policy for that particular product or service.

If you do not agree to the processing of your personal information in the way this Privacy Policydescribes, please do not provide your information when requested and stop registering for the Service. Byregistering for the Service, you areacknowledging how we processyour personal information as described in this Privacy Policy.

 

For the purpose of data protection laws, the data controller of your personal information in relation to the Service isProxima Beta Pte. Limited ("we", "us", "our").

If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, our contact information can be found here.You can also reach out to our data protection officer at GWB_DPO@tencent.com 

1.               Children

Children must not register for the Service for any purpose.

By children, we mean participants under the age of 18 years old or in the case of a region where the minimum age for processing personal information differs, such different age. For users located in certain regions we have listed the relevant minimum age as of the date of this policy in the table below. You should in any case refer to the laws in your jurisdiction to ensure you are above the relevant legal minimum age.

We do not knowingly collect personal information from children under such age for any purpose. If you believe that we have personal information of a child under such age without lawful consent, or if you are the parent or guardian of theparticipant and wish to withdraw consent, please contact us.

Regionin which theparticipantis located

Minimum age of the participant

Algeria

19

Argentina

13

Australia

18

Bangladesh

18

Brazil

18

Cambodia

18

Canada

13

Colombia 

18

Egypt

18

European Economic Area

16

Hong Kong 

18

Indonesia

21

Japan 

18

Kazakhstan

18

Kuwait

21

Macau

18

Malaysia 

18

Mexico

18

Morocco

18

New Zealand

16

Philippines

18

Qatar

18

Republic of Korea

14

Saudi Arabia

18

Serbia

15

Singapore

13

South Africa

18

Sri Lanka

18

Switzerland

14

Thailand

20

Türkiye

18

United Arab Emirates

21

United Kingdom

13

United States

13

 

2.               How We Process Your Personal Information

This section provides more detail on the types of personal information we collect from you, and why.

Forparticipants who live in Brazil, the European Economic Area, Indonesia, Switzerland, Thailand, Türkiye orthe United Kingdom, it also identifies the legal basis under which we process your data.

PersonalInformation

Use

Legal Basis (where applicable)

Information you provide to us (either directly or through a third party) 

Accountlogin: 

Third party log in details (if you choose to log in via your social media account with these networks), including Google, Facebook and Twitter, open ID, name, profile picture and profile avatar

We use this information to set up your profile in accordance with your request. 

Necessary to perform our contract with you toallow you to register for theService.

To create an account:

Email address, username, password, third party (including Google, Facebook and Twitter) log in details (if you choose to log in via your social media account with these networks), GWB Username, country, date of birth (we only process this and do not store this), account type (personal or company), website address of your game and your self-introduction, company location, your company profile.

We use this information to create your account with GWB in accordance with your request.

Necessary to perform our contract with you toallow you to register for theService.

Tosubmit an applicationfor the awards:

name, team/company type (developer, publisher, pr/agency, other), contact email, preferred contact method and details (email or discord), developer, developer nationality, team size, game/team social channels.

We use this information to register your application for the awards in accordance with your request and to communicate with you about related updates, e.g. you’ve won an award or are shortlisted for the award.

Necessary to perform our contract with you toallow you to register for theService and to receive information about the status of the Service.

To receive news and updates related to the Service or other related activities (Optional):

Name and Email

We use this information to send you newsletters about the Service or related Services in the future if you have opted in.

We process this information with your consent.

3.               How We Store and Share Your Personal Information

We may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy.

We have servers for the Service in the United States and Singapore. We also have support, engineering and other teams who may support the Service, including from Singapore and the PRC.

 

For participants from the EEA, Switzerland and United Kingdom, transfers to our affiliates and third parties use applicable safeguards, such as incorporating standard contractual clauses or taking into account adequacy assessments.

Only where necessary will we share your personal information with third parties.Situations where this occur are:

4.               The Security of Your Personal Information

We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted through the Service or otherwise via the Internet; any transmission is at your own risk.

 

5.               Data Retention

We do not keep your data for longer than is necessaryto fulfil the relevant purpose described above unless we are required or permitted to do so under law. If we retain your information beyond the retention periods set out below, for example to comply with applicable laws, we will store it separately from other types of personal information.

For further details on how long we keep your data, please refer to the time periods set out below.

Personal Information

Retention Policy

Accountlogin:

Third party log indetails(if you choose to log in via your social media account with these networks), including Google, Facebook and Twitter, open ID, name, profile picture and profile avatar

Stored for as long as you maintain an account for theService and then deleted within 7 working days or as otherwise required by law.

To create an account:

Email address, username, password, third party (including Google, Facebook and Twitter) log in details (if you choose to log in via your social media account with these networks), GWB Username, country, date of birth, account type (personal or company), website address of your game and your self-introduction, company location, your company profile.

Stored for as long as you maintain an account for theService and then deleted within 7 working days or as otherwise required by law; or deleted within 7 days of a lawful request from you to delete the data.

We do not store your date of birth.

Tosubmit an applicationfor the awards

name, team/company type (developer, publisher, pr/agency, other), contact email, preferred contact method and details (email or discord), developer, developer nationality, team size, game/team social channels.

Stored for as long as you maintain an account for theService and then deleted within 7 working days or as otherwise required by law; or deleted within 7 days of a lawful request from you to delete the data.

To receive news and updates related to the Service or other related activities (Optional):

Name andEmail

Stored for the life time of the Service or within 30 days upon users request.

 

6.               YourRights

Some jurisdictions laws grant specific rights to participants of the Service. Please refer to the Supplemental Jurisdiction-Specific Terms, or the applicable laws in your jurisdiction, for an overview of specific rights that apply to persons subject to data protection laws in the listed jurisdictions and how these can be exercised.

You may have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). You can exercise some of these rights directly by accessing and updating the information in your account. If you believe we hold any other personal information about you, please contact us.

Access

You may have the right to access personal information we hold about you,how we use it, and who we share it with.

Portability

Youmay have the right to receive a copy of certain personal information we process about you. For example, in certain jurisdictions this can comprise personal information we process on the basis of your consent (e.g., survey information)or pursuant to our contract with you (e.g.,account name), as described above in the section "How We ProcessYour Personal Information". We will provide further information to you abouttransferring this data if you make such a request.

Correction

Youmay have the right to correct personal information we hold that is inaccurate.

Erasure

Youmay be able to delete certain personal information that we hold about you. We may need to retain personal information if there are valid grounds under data protection lawsfor us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal information that has been made available publicly on the Service and there are grounds for erasure, we will use reasonable steps to try to tell others that are displaying the personal information or providing links to the personal information to erase it too.

Restriction of Processing to Storage Only

You may have a right to require that we stop processing the personal information we hold about you(other than for storage purposes in certain circumstances). Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (for example,for the defence of legal claims or for anothers protection). Where we agree to stop processing the personal information, we will take steps to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.

Objection

Youmay have the right to object to our processing of your personal information. If you wish to do so, please contact us at GWB_DPO@tencent.com or using the contact details set out below, and we will consider your request.

Consent Withdrawal

To the extent provided by applicable laws and regulations, you may withdraw consent you previously provided to us for certain processing activities by contacting us at GWB_DPO@tencent.com. Where consent is required to process your personal information, if you do not consent to the processing or if you withdraw your consent we may not be able to deliver the expected service. Please note that the right to withdraw consent is only available if the legal basis for processing information is consent.

7.               Contact

Please get in touch with us if you have any questions. You can reach us in the first instance at:

Email: GWB_DPO@tencent.com

Mailing Address:

Tencent International Privacy & Data Protection Centre

30 Raffles Place #19-01

Singapore

048622

We will endeavour to deal with your request as soon as possible. This is without prejudice to any right you may have to launch a claim with a data protection authority in theregion in which you live or work where you think we have infringed data protection laws.

8.               Changes

If we make any changes to this Privacy Policy we will post the updated Privacy Policyhere and notify you in accordance with relevant legal requirements.

9.               Language

Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this Privacy Policy, the English version shall prevail.

Our Representatives in Certain Jurisdictions

Jurisdiction

Representative

Address

Contact details

EU

Proxima Beta Europe B.V.

Buitenveldertselaan 1-5, 1082 VA, Amsterdam, the Netherlands

GWB_DPO@tencent.com

UK

Image Frame Investment (UK) Limited

4th Floor 80 Strand, London, United Kingdom WC2R 0RL

GWB_DPO@tencent.com

Republic of Korea

Kite Bird Korea Yuhan Hoesa

 

25F, 55, Sejong-daero, Jung-gu, Seoul (Taepyeongro 2-ga), Korea

GWB_DPO@tencent.com

Serbia

Karanovic & Partners o.a.d. Beograd

Resavska 23, Belgrade, 11000, Serbia

local.representative@karanovicpartners.com

 

Thailand

Tencent (Thailand) Company Limited

8 T-One Building, Floor 10th, 11th & 12th (Unit 3-5), Soi Sukhumvit 40, Sukhumvit Road,  Khwaeng Phra Khanong, Khet Khlong Toei, Bangkok 10110, Thailand

GWB_DPO@tencent.com

Türkiye

Özdağıstanli Ekici Avukatlık Ortaklığı.

Nidakule Ataşehir Kuzey Begonya Sok. No:3 Kat. 17 D: 162 34746 Ataşehir / İstanbul, Türkiye

Özdağıstanli Ekici Avukatlık Ortaklığı is our data controllerrepresentative and its authority is limited to the authorities stipulated under the Law on Protection of Personal Data w. no 6698.Özdağıstanli Ekici Avukatlık Ortaklığı is not authorised for any other matters such as isuspensions, investigations, civil or criminal complaints.

turkeydatarep_proximabeta@iptech-legal.com  

 

 

 


SUPPLEMENTAL TERMS – JURISDICTION-SPECIFIC

Some jurisdictions’ laws contain additional terms for users of the Service, which are set out in this section. If you are a user located in one of the jurisdictions below, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy above.

Algeria

By registering for the Service, you give us your consent for the collection, storage, treatment and use of your personal information, and transfer of your personal information to a third party (such as local cloud providers to back up your data or our affiliates around the world to help us deliver the Service) located in United States, Singapore and the PRC (as described in the Privacy Policy) where it is manually and electronically treated.

Argentina

If you are dissatisfied with our response to your request for access to, correction, or erasure of your personal information or your privacy complaint in respect of your personal information, you may contact the Agency for Access to Public Information at: Av. Pte. Gral. Julio A. Roca 710, Piso 2°, Ciudad de Buenos Aires (Telephone: +5411 3988-3968 or email: datospersonales@aaip.gob.ar).

While we take reasonable steps to ensure that third party recipients of your personal information comply with privacy laws that are similar to those of your jurisdiction, by providing us with your personal information and by registering for the Service, you consent to the transfer of your personal information to a jurisdiction where privacy laws may not offer the same level of protection as the laws that may apply in Argentina. 

Australia

We take reasonable steps to ensure that third party recipients of your personal information located outside Australia handle your personal information in a manner that is consistent with Australian privacy laws. However, you acknowledge that we do not control, or accept liability for, the acts and omissions of these third party recipients. You have the right to access personal information we hold about you, how we use it, and who we share it with. 

You have the right to correct any of your personal information we hold that is inaccurate. 

 

If you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to register an account forthe Service.

Where practicable, we will give you the option of not identifying yourself or using a pseudonym when registering an account on or registering for the Service. You acknowledge that if you do not provide us with your personal information, we may be unable to provide you with access to certain features or sections of the Service, including social media integration and in-Service purchases.

If you are dissatisfied with our response to your request for access to, or correction of, your personal information or your privacy complaint in respect of your personal information, you may contact the Office of the Australian Information Commissioner (Telephone: +61 1300 363 992 or email: enquiries@oaic.gov.au). 

Bangladesh

By acknowledging this Privacy Policy, you expressly state that you authorise us to collect, use, store, and process your personal data, including disclosing to third parties, to the extent provided by this Privacy Policy. You also consent to the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, to United States, Singapore and the PRC.

Brazil

Whenever we use your personal information based on your consent, you may revoke the consent that you have previously given for the collection, use and disclosure of your personal information, subject to contractual or legal limitations. To revoke such consent, you may terminate your account or you can contact us as set out in Section 7 (Contact). This may affect our provision of the Service to you.

 

 

BY ACCEPTING THIS PRIVACY POLICY, YOU EXPRESSLY STATE THAT YOU AUTHORISE US TO COLLECT, USE, STORE, AND PROCESS YOUR PERSONAL INFORMATION, INCLUDING, DISCLOSING TO THIRD PARTIES AND TRANSFERRING TO COUNTRIES OTHER THAN BRAZIL, TO THE EXTENT PROVIDED BY THIS PRIVACY POLICY.

Canada 

If you are located in Canada and wish to obtain written information about our policies and practices with respect to our service providers located outside Canada, you may contact us as set out in Section 7 (Contact). Where we use service providers who might have access to your personal information, we require them to have privacy and security standards that are comparable to ours. We use contracts and other measures with our service providers to maintain the confidentiality and security of your personal information and to prevent it from being used for any purpose other than as provided in this Privacy Policy.

Colombia

 

Your authorization to process personal information for the Service may be expressed (i) in writing, (ii) orally or (iii) through unequivocal conduct that allows us to reasonably conclude that your authorization has been granted, such as the act of accepting the Privacy Policy. We may keep evidence of said authorizations, while respecting the principles of confidentiality and privacy of information.

 

As a data subject you have certain rights, including (i) to access, update and rectify your personal data; (ii) to request a copy of the consent you have given us; (iii) to be informed about how we have processed your personal data; (iv) to file claims before your country’s data protection authority; (v) to revoke the consent you have given us to process your personal data, unless the processing is based on compelling legitimate grounds or is needed for legal reasons; (vi) to ask for the suppression of your personal data (right to erasure); and (vii) to freely access your information. You can contact us to exercise any of these rights, using the information set out in Section 7 (Contact).

 

Egypt

By clicking "accept" or by proceeding with the sign up process, you acknowledge that you have read, understood, and consented to this Privacy Policy. You are acknowledging your consent to the processing, storage, and cross-border transfer of your personal data. The cross border transfer may be to any country in which we have databases or affiliates, in particular to the jurisdictions specified in Section3(How We Store and Share Your Personal Information).

 

You also acknowledge your consent to receiving marketing messages from us, whether through e-mails or pop-ups or other such means.

 

If you are a new user, you have seven days to inform us of any objection you may have to this Privacy Policy.

 

As an Egyptian data subject, you have certain rights under the Egyptian Personal Data Protection Law.

 

 

France

Instructions for the processing of your personal data after your death. You have the right to provide us with general or specific instructions for the retention, deletion, and communication of your personal data after your death. The specific instructions are only valid for the processing activities mentioned therein and the processing of these instructions is subject to your specific consent. You may amend or revoke your instructions at any time.

 

You may designate a person responsible for the implementation of your instructions. This person will be informed of your instructions in the Service of your death, and be entitled to request their implementation from us. In the absence of designation or, unless otherwise provided for, in the event of the death of the designated person, their heirs will have the right to be informed of your instructions and to request their implementation from us.

 

When you wish to make such instructions, please contact us as set out in Section 7 (Contact).

Hong Kong 

As a Hong Kong data subject you have legal rights in relation to the personal information we hold about you (to the extent permitted under applicable laws and regulations). 

You are entitled to make a subject access request to receive a copy of the data we process about you, a data correction request as well as a right to reject to the use of your personal data for direct marketing purposes. A fee may be chargeable by us for complying with a data access request.

Indonesia

By accepting and consenting to this Privacy Policy, you agree that we may collect, use and share your personal information in accordance with this Privacy Policy, as revised from time to time. If you do not agree to this Privacy Policy, you must not access or use our services and we have the right to not provide you with access to our services.

If you are under the age of 21, you undertake that you have the consent of your parent or legal guardian to register an account for the Service.

In the event we fail to maintain the confidentiality of your personal information in the Service, we will notify you through the contact information provided by you or via theService, to the extent required by local laws and regulations.

You are responsible for making sure that any personal details which you provide to us are accurate and current. In order to confirm the accuracy of the information, we may also verify the information provided to us, at any time. You hereby represent that you have secured all necessary consent(s) before providing us with any other person’s personal information (for example, for referral promotions), in which case we will always assume that you have already obtained prior consent, and as such, you will be responsible for any claims whatsoever from any party arising as a result of the absence of such consent(s).

Japan

If you are under the age of 18, you must obtain your parent’s or legal guardian’s consent to register an account for theService.

By accepting this Privacy Policy, you consent to the transfer of your personal information to third parties (if any), which may include the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, to the jurisdictions specified i in Section 3 (How We Store and Share Your Personal Information).

 

The categories of personal information specified in to the jurisdictions specified in Section 3 (How We Store and Share Your Personal Information) may include "special care-required personal information" (i.e., sensitive information as detailed under applicable law), and you consent to the collection of such information.

 

You may request us to notify you about the purposes of use of, to disclose, to make any correction to, to discontinue the use or provision of, and/or to delete any and all of your personal information which is stored by us, to the extent provided by the Act on the Protection of Personal Information of Japan. When you wish to make such requests, please contact us as set out in Section 7 (Contact).

Kazakhstan

If you are under the age of 18, you must obtain your parent’s or legal guardian’s consent to register an account on the Service.

By accepting this Privacy Policy, you consent to the collection, use, disclosure, transfer, export (to the extent permitted by applicable laws), sharing and storage of your personal information as described in this Privacy Policy. The transfer of your personal information to third parties, which may include the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, to United States, Singapore and the People’s Republic of China.

 

Your Rights 

 

When handling a data access request, we are permitted to request for certain information to verify the identity of the requester to ensure that he/she is the person legally entitled to make the data access request.

Kingdom of Saudi Arabia 

You consent to the collection, use, disclosure, transfer, export (to the extent permitted by applicable laws) and storage of your personal information as described in this Privacy Policy, including (without limitation) for the purposes of showing you personalized advertising when you register an account for the Service.

Kuwait

By accepting this Privacy Policy, you expressly state that you authorise us to collect, use, store, and process your personal data and to disclose this data to third parties whether inside or outside of Kuwait, in line with the provisions of this Privacy Policy.

Macau SAR

You have the right not to provide your personal information. However, as a result, we may not be able toregister you for the Service. As a Macau SAR data subject you have legal rights in relation to your personal information (to the extent permitted under applicable laws and regulations). You are entitled to make a subject access request to request a copy of the data we process about you, to make a data correction request, and have the right to oppose the use of your personal information for marketing or any other form of commercial prospecting, or on any grounds of personal nature. A fee may be chargeable by us for complying with a data access request.

Malaysia

In the event you are agreeing to this Privacy Policy in order for a minor to access and register for the Service, you hereby consent to the provision of personal information of the minor to be processed in accordance with this Privacy Policy and you personally accept and agree to be bound by the terms in this Privacy Policy. Further, you hereby agree to take responsibility for the actions of such minor, and that minor’s compliance with this Privacy Policy.

Right of access: You have the right to request access to and obtain a copy of your personal information that we have collected and is being processed by or on behalf of us. We reserve the right to impose a fee for providing access to your personal information in the amounts as permitted under law. When handling a data access request, we are permitted to request for certain information to verify the identity of the requestor to ensure that he/she is the person legally entitled to make the data access request.

Right of correction: You may request for the correction of your personal information. When handling a data correction request, we are permitted to request for certain information to verify the identity of the requestor to ensure that he/she is the person legally entitled to make the data correction request.

Right to limit processing of your personal information: You may request to limit the processing of your personal information by contacting us as set out in Section 7 (Contact).However, this may affect our provision of the Service to you. 

To protect your personal information and handle complaints relating to your personal information, we have appointed the following department responsible for managing and protecting your personal information. 

 

Mexico

In general, we do not require your consent to carry out the transfers detailed in Section 3 (How We Store and Share Your Personal Information). In any case, by registering for the Service and providing us with your personal data, you agree to the data transfers detailed therein that require your consent. 

To understand more about and exercise your rights to "Access", "Correction", "Erasure", "Objection", "Restriction of Processing to Storage Only ", which includes the limitation to the use and disclosure of your personal data, as well as the applicable means, procedures and requirements to exercise any of your rights, please contact us as set out in Section 7 (Contact).

Morocco

We collect information for purposes strictly necessary for registering for the Service.

 

By accepting this Privacy Policy, you explicitly accept that your personal data may be subject to processing for purposes of registering for the Service. 

 

Kindly note: 

 

New Zealand

We take reasonable steps to ensure that third party recipients of your personal information located outside New Zealand handle your personal information in a manner that is consistent with New Zealand privacy laws. However, you acknowledge that we do not control, or accept liability for, the acts and omissions of these third party recipients.

You have the right to access personal information we hold about you, how we use it, and who we share it with. 

You have the right to request the correction of any of your personal information we hold that is inaccurate.

If you are under the age of 16, you undertake that you have the consent of your parent or legal guardian to register an accountfor the Service.

If you are dissatisfied with our response to your request for access to, or correction of, your personal information or your privacy complaint in respect of your personal information, you may contact the Office of the New Zealand Privacy Commissioner (www.privacy.org.nz). 

While we take reasonable steps to ensure that third party recipients of your personal information comply with privacy laws that are similar to those of your jurisdiction, you acknowledge and agree that we cannot control the actions of third party recipients and so cannot guarantee that they will comply with those privacy laws. 

Philippines

You are entitled to the following rights:

 

By consenting to this Privacy Policy, you consent to us:

 

Qatar

If you are using the Service in Qatar, you consent (for the purposes of Law No. 13 of 2016 on the Protection of Personal Data, as may amended from time to time) to the processing of your information in accordance with this Privacy Policy. 

Republic of Korea

We provide your personal information to third parties as described below:

Name of Recipient (and contact information)

Types of Personal Information provided

Purpose of Use by Recipient

Period of Retention and Use by Recipient

Tencent Cloud

(cloudlegalnotices@tencent.com)

All personal information set out in Section 2 (How We Process Your Personal Information).

Storing personal information

For the data retention period specified under  "How We Store and Share Your Personal Information"

Tencent Technology (Shenzhen) Co. Ltd.

(GWB_DPO@tencent.com)

All personal information set out in Section 2 (How We Process Your Personal Information).

Assistance in organizing the Service

For the data retention period specified under  "How We Store and Share Your Personal Information"

 

For the performance of the services detailed in this Privacy Policy, we delegate the processing of your personal information to the following professional service providers:

Delegatee

Description of Delegated Services

Tencent Cloud

(cloudlegalnotices@tencent.com)

Storage of personal information

Tencent Technology (Shenzhen) Co. Ltd.

(GWB_DPO@tencent.com)

Assistance in organizing and administering the Service

 

Overseas Transfer of Personal Information

We transfer personal information to third parties overseas as follows:

Recipient (Contact Information of Information Manager)

Country to which Your Personal Information is to be Transferred

Date and Method of Transfer

Types of Your Personal Information to be Transferred

Purposes of Use by Recipients

Period of Retention of Use by Recipient

Tencent Cloud

(cloudlegalnotices@tencent.com)

United States and Singapore

Transferred via information and communications network at the time of service use

All personal information set out in Section2 (How We Process Your Personal Information).

Storage of personal information

For the data retention period specified under  "How We Store and Share Your Personal Information"

Tencent Technology (Shenzhen) Co. Ltd.

(GWB_DPO@tencent.com)

 

PRC

Transferred via information and communications network at the time of service use

All personal information set out in Section 2 (How We Process Your Personal Information).

Process of personal information to organise and administer the Service

For the data retention period specified under  "How We Store and Share Your Personal Information"

 

You may refuse the overseas transfer of your personal information by contacting our Data Protection Department. If you refuse the overseas transfer of your personal information, your personal information will not be transferred overseas. However, you may not be able to register for the Service for which overseas transfer of personal information is necessary.

Data Destruction

Personal information is retained in accordance with the data retention periods as detailed in section "Data Retention". With the exception of the personal information set out below, personal information, which has fulfilled the purpose for which it was collected or used, and has reached the period of time during which personal information was to be possessed, will be destroyed in an irreversible way. Personal information stored in electronic files will be deleted safely in an irreversible way by using technical methods, and printed information will be destroyed by shredding or incinerating such information. 

The personal information  detailed in section "Data Retention" are required to be retained pursuant to the following laws:

Act on the Consumer Protection in Electronic Commerce, Etc.

Article 6 of the Act on the Consumer Protection in Electronic Commerce

In an electronic commerce or a mail-order sale:

  • Records regarding labelling and advertising (6 months)
  • Records regarding execution or withdrawal of a contract (5 years)
  • Records regarding the payment of a price and the supply of goods and services (5 years)
  • Records regarding customer services or dispute resolution (3 years)

Protection of Communications Secrets Act

Article 41 of the Decree of the Act, Article 15-2 of the Protection of Communications Secrets Act

  • Log records, IP address (3 months)
  • The date of telecommunications by users, the time that the telecommunications start and end, the frequency of use (12 months)

 

You may exercise rights related to the protection of personal information by requesting access to your personal information or the correction, deletion or suspension of processing of your personal information, etc. pursuant to applicable laws such as the Personal Information Protection Act ("PIPA"). You may also exercise these rights through your legal guardian or someone who has been authorized by you to exercise the right. However, in this case, you must submit a power of attorney to us in accordance with the Enforcement Regulations of the PIPA. You can also withdraw your consent or demand a suspension of the personal information processing at any time. 

Additional Use and Provision of Personal Information

In accordance with the PIPA, we may use or provide personal information within the scope of reasonably related to the initial purpose of the collection, in consideration of whether disadvantages have been caused to data subjects and whether necessary measures have been taken to secure such as encryption, etc.  We will determine with due care whether to use or provide personal information in consideration of general circumstances including relevant laws and regulations such as the PIPA, purpose of use or provision of personal information, how personal information will be used or provided, items of personal information to be used or provided, matters to which data subjects provided consent or which were notified/disclosed to data subjects, impact on data subjects upon the use or provision, and measures taken to protect subject information.  Specific considerations are as follows:

Domestic Privacy Representative

Pursuant to the Article 32-5 of Network Act and Article 39-11 of the amended PIPA, the information regarding the domestic agent is as follows:

Contact

To protect your personal information and handle complaints relating to your personal information, we have appointed the following department responsible for managing and protecting your personal information. 

Serbia

Our designated local representative in Serbia is Karanovic & Partners for the purposes of compliance with the Law on Personal Data Protection, and can be contacted at local.representative@karanovicpartners.com. Please include the word "Serbia" in the subject line of your email.

Singapore

By clicking the button to proceed, you consent to the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, the locations specified in Section 3 (How We Store and Share Your Personal Information).

You have the right to access your personal information, how we use it, and who we share it with

You have the right to correct any of your personal information that is inaccurate. 

Our designated data protection officer for the purposes of compliance with the Personal Data Protection Act 2012 can be contacted as set out in Section 7 (Contact).

South Africa

You have the right to lodge a complaint with the Information Regulator (South Africa) by emailing it at inforeg@justice.gov.za. The Information Regulator (South Africa)’s physical address is 33 Hoofd Street Forum III, 3rd Floor Braampark, Braamfontein, Johannesburg, South Africa. 

Sri Lanka 

By clicking the button to proceed, you consent to the terms and conditions of the Privacy Policy and permit the collection, use and disclosure of your personal information. However, if you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to register an accountfor the Service.

Thailand

By accepting this privacy policy, you acknowledge that you have read, understood, and agree to this privacy policy. If you do not agree with this privacy policy, you must not register for the Service.

If you are under the age of 20, you undertake that you have obtained your parent or legal guardian’s consent to register an account for the Service.

To the extent provided for by the Thai Personal Data Protection Act (PDPA), you may:

Where you wish to make such requests, please contact us as set out in Section 7 (Contact).

The contact details of our designated local representative in Thailand for the purposes of compliance with the PDPA is as set out in the section "Our Representatives in Certain Jurisdictions" and can be contacted via email. Please include the word "Thailand" in the subject line of your email.

Türkiye

You have legal rights, which are set forth in Article 11 of the DPL, in relation to the personal information data we hold about you. As a Turkish data subject, you may have the right to apply to the data controller and (to the extent permitted under applicable laws and regulations):

 

 

 

In accordance with Article 9 of the DPL, your personal data may be transferred abroad as follows:

 

Identity of the overseas recipient 

Location of the recipient (or as otherwise stated in the recipient’s privacy policy)

Purposes of use of Personal Information by the recipient

Items of Personal Information to be provided

Tencent Cloud

(cloudlegalnotices@tencent.com)

United States and Singapore

Storage of personal information

All personal information set out in Section2(How We Process Your Personal Information).

Tencent Technology (Shenzhen) Co. Ltd.

(GWB_DPO@tencent.com)

PRC

Processing of personal information to organise and administer the Service

All personal information set out in Section 2 (How We Process Your Personal Information).

 

United Arab Emirates 

You consent to the collection, use, disclosure, transfer, export (to the extent permitted by applicable laws) and storage of your personal information, as described in the privacy policy. 

We may voluntarily report a cyber-security incident where it constitutes a crime under UAE law (e.g. under the UAE Cybercrime Law). The incident can be reported to the relevant authorities for the purpose of investigations. Please note that voluntary reporting of a cyber-security incident can also be made to the UAE Computer Emergency Response Team ("CERT"). CERT is a security awareness organisation that provides a process for logging incidents and advising on known cyber security threats in the UAE.

Ukraine 

By accepting this Privacy Policy, you expressly authorize us to collect, use, store, and process your personal data, including disclosing to third parties and transferring to countries or regions other than Ukraine, to the extent and for the purposes provided in this Privacy Policy.

United States

For purposes of this section, "personal information" and "sensitive personal information" have the meanings given in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) ("CCPA"), and respectively include the terms "personal data" and "sensitive data" as defined in the Colorado Privacy Act ("CPA"), the Connecticut Act Concerning Personal Data Privacy and Online Monitoring ("CTDPA"), the Utah Consumer Privacy Act ("UCPA") and the Virginia Consumer Data Protection Act ("VCDPA"),  (collectively, "US State Laws"). The terms do not include information excluded from the scope of US State Laws.

 

Collection and Disclosure of Personal Information

 

Over the past 12 months, we have collected and disclosed for a business purpose the following categories of personal information, including sensitive personal information (denoted by *), from or about you or your device:

 

We collect and disclose your personal information, including sensitive personal information, for the following purposes:

 

For additional information about what each type of personal information is used for, see Section 2 (How We Process Your Personal Information).

 

We disclose each of the categories of personal information that we collect as described in Section3(How We Store and Share Your Personal Information)

 

In the past 12 months, we have not sold or shared personal information of California residents within the meaning of "sold" and "share" in the CCPA, and we have no knowledge of any sale or sharing of personal information of users under 16 years of age.

 

In addition, we do not use or disclose sensitive personal information for purposes other than to perform the services reasonably expected by an average consumer who requests those services. 

 

Retention of Your Personal Information

 

The retention period varies among the different categories of data collected. For detailed information about the retention period for any specific category of data, see aboveSection5 in the main portion of the Privacy Policy.  

 

Rights under US State Laws:

 

Depending on where you live, you may have some or all of the rights listed below in relation to information that we have collected about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

 

 

 

How to Exercise Your Rights

 

First, you may wish to log into your account and manage your data from there. If you are a California resident to whom the CCPA applies, you may also exercise your rights, if any, regarding other data by contacting us as set out in Section 7 (Contact).

We may take steps to verify your identity before complying with your request to protect your privacy and security, and may decline your request if we are unable to verify your identity. To verify your identity, we may need the following information from you: your first name, last name, address, phone number, date of birth and email address.

 

Depending on where you live, you may exercise these rights yourself or you may also designate an authorized agent to make these requests on your behalf.  In order for us to process the request, you must provide the authorized agent with signed written permission.  We reserve the request to require the agent to verify their own identity and to confirm directly with you that you have provided the authorized agent permission to submit the request.

 

In addition, where applicable, we will provide you with more information about our appeal process. When you submit a request or launch an appeal, we will limit our collection of your information to only what is necessary to securely fulfil your request or process your appeal. We will not require you or your authorized agent to pay a fee for the verification of your request or appeal.

 

 

Questions

 

If you have questions or concerns regarding this Privacy Policy, please contact us as set out in Section 7 (Contact).