Privacy Policy
Last Updated: 28 October 2024
Thank you for using our products and services! We respect your concerns about privacy and appreciate your trust and confidence in us.
Please note that this privacy policy (“Privacy Policy”) only applies to GWB Game Awards program and its website (“Service”). If you use any other products or services, please refer to the privacy policy for that particular product or service.
If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, our contact information can be found here.
We use cookies and other similar technologies ("Cookies") to enhance your experience using the Service. Cookies are small files which, when placed on your device, enable us to provide certain features and functionalities. For more information about our Cookies policy, please refer to the Cookies Policy here.
For the purpose of data protection laws, the data controller of your personal information in relation to the Service is Proxima Beta Pte. Limited
SUMMARY
Here is a summary of the information contained in this Privacy Policy. You can find more detail by clicking ‘More Information’.
What information do we need to be able to provide the Service? | · If you register for the Service, then we will need some information from you to register you for the Service. This includes your email address, username, password, third party (including Google, Facebook and Twitter) log in details (if you choose to log in via your social media account with these networks), GWB Username, country, date of birth, account type (personal or company), website address of your game and your self-introduction, company location, your company profile. · If you decide to submit your game for the awards, then we will need some information from you to allow you to submit the application This includes your name, team/company type (developer, publisher, pr/agency, other), contact email, preferred contact method and details (email or discord), developer, developer nationality, team size, game/team social channels. · If you need to get in touch with us, we will retain some information (such as your email) so that we can review and respond toyour concerns. | |
How will we use your information? | · We use your information to register you for the Service, enable you to complete the application form for the Service, and to comply with our legal obligations and enforce our legal rights. | |
Who do we share your information with? | · We use third parties and work with our affiliates to help us deliver the best possible experience when you register for the Service. · All third party service providers providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose except where strictly necessary for the Service (i.e., to fulfil the purpose(s) described above). · In some cases we may be required by a court or be under a legal obligation (such as a valid search warrant or subpoena) to disclose certain information. | |
Where do we process your information?
| · We may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy. · We have servers for the Service in United States and Singapore. We also have support, engineering and other teams who may support the Service, including from Singapore and the People’s Republic of China (“PRC”). · Transfers between our affiliates and to third parties use applicable safeguards, such as incorporating standard contractual clauses or taking into account adequacy assessments. | |
How long do we keep your information? | · Unless otherwise required or permissible by applicable laws, we retain your information for the period during which you maintain an account for the Service, or for so long as the information is needed to fulfil the purpose for which it was collected (as further described in this Privacy Policy). We then delete or anonymise such data, in accordance with applicable laws. | |
How can I exercise my rights over my information? | · Certain jurisdictions offer participants specific rights with respect to their information, so you may have a right to access or receive a copy of your data, or to delete your data or restrict or object to our processing of your data. | |
How will we notify you of changes? | · Changes to this Privacy Policy will be posted here. We will also notify you of changes in accordance with relevant legal requirements. |
Welcome to the GWB Game Awards!
This Privacy Policy explains the when, how and why when it comes to the processing of your personal information in connection with the GWB Game Awards program and its website (the “Service”), and sets out your choices and rights in relation to that information. Please read it carefully – it will allow you to understand how we collect and use your information, and how you can control it.
Please note that this Privacy Policy only applies to the Service. If you use any other products or services please refer to the privacy policy for that particular product or service.
If you do not agree to the processing of your personal information in the way this Privacy Policydescribes, please do not provide your information when requested and stop registering for the Service. By registering for the Service, you are acknowledging how we process your personal information as described in this Privacy Policy.
For the purpose of data protection laws, the data controller of your personal information in relation to the Service is Proxima Beta Pte. Limited (“we”, “us”, “our”).
If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, our contact information can be found here. You can also reach out to our data protection officer atGWB_DPO@tencent.com
Children must not register for the Service for any purpose.
By children, we mean participants under the age of 18 years old or in the case of a region where the minimum age for processing personal information differs, such different age. For users located in certain regions we have listed the relevant minimum age as of the date of this policy in the table below. You should in any case refer to the laws in your jurisdiction to ensure you are above the relevant legal minimum age.
We do not knowingly collect personal information from children under such age for any purpose. If you believe that we have personal information of a child under such age without lawful consent, or if you are the parent or guardian of the participant and wish to withdraw consent, please contact us.
Region in which the participantis located | Minimum age of the participant |
Algeria | 19 |
Argentina | 13 |
Australia | 18 |
Bangladesh | 18 |
Brazil | 18 |
Cambodia | 18 |
Canada | 13 |
Colombia | 18 |
Egypt | 18 |
European Economic Area | 16 |
Hong Kong | 18 |
Indonesia | 21 |
Japan | 18 |
Kazakhstan | 18 |
Kuwait | 21 |
Macau | 18 |
Malaysia | 18 |
Mexico | 18 |
Morocco | 18 |
New Zealand | 16 |
Philippines | 18 |
Qatar | 18 |
Republic of Korea | 14 |
Saudi Arabia | 18 |
Serbia | 15 |
Singapore | 13 |
South Africa | 18 |
Sri Lanka | 18 |
Switzerland | 14 |
Thailand | 20 |
Türkiye | 18 |
United Arab Emirates | 21 |
United Kingdom | 13 |
United States | 13 |
This section provides more detail on the types of personal information we collect from you, and why.
Forparticipants who live in Brazil, the European Economic Area, Indonesia, Switzerland, Thailand, Türkiye or the United Kingdom, it also identifies the legal basis under which we process your data.
Personal Information | Use | Legal Basis (where applicable) |
Information you provide to us (either directly or through a third party) | ||
Account log in: Third party log in details (if you choose to log in via your social media account with these networks), including Google, Facebook and Twitter, open ID, name, profile picture and profile avatar | We use this information to set up your profile in accordance with your request. | Necessary to perform our contract with you to allow you to register for the Service. |
To create an account: Email address, username, password, third party (including Google, Facebook and Twitter) log in details (if you choose to log in via your social media account with these networks), GWB Username, country, date of birth (we only process this and do not store this), account type (personal or company), website address of your game and your self-introduction, company location, your company profile. | We use this information to create your account with GWB in accordance with your request. | Necessary to perform our contract with you to allow you to register for the Service. |
To submit an application for the awards: name, team/company type (developer, publisher, pr/agency, other), contact email, preferred contact method and details (email or discord), developer, developer nationality, team size, game/team social channels. | We use this information to register your application for the awards in accordance with your request and to communicate with you about related updates, e.g. you’ve won an award or are shortlisted for the award. | Necessary to perform our contract with you to allow you to register for the Service and to receive information about the status of the Service. |
To receive news and updates related to the Service or other related activities (Optional): Name and Email | We use this information to send you newsletters about the Service or related Services in the future if you have opted in. | We process this information with your consent. |
Survey information: User and contact information (e.g. age, gender, email, address, mobile number, selected country / location, device information like computer model, device configuration preference, etc.), game information, preferred social media, tools and software usage, state of the industry feedback, feedback on GWB Awards participation and other content of survey responses user may choose to provide.
If you choose to participate in a survey hosted on third parties’ platforms or otherwise conducted by third-party service providers, their terms of use and privacy policy also apply to the data processed.
| We use the survey information to: · facilitate your participation in surveys about the Service; · improve the Service; and · Send you news, events and promotions relating to the Service if you wish to
| We collect this information with your consent. |
We may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy.
We have servers for the Service in the United States and Singapore. We also have support, engineering and other teams who may support the Service, including from Singapore and the PRC.
For participants from the EEA, Switzerland and United Kingdom, transfers to our affiliates and third parties use applicable safeguards, such as incorporating standard contractual clauses or taking into account adequacy assessments.
Only where necessary will we share your personal information with third parties. Situations where this occur are:
· Third parties that provide services in support of the Service, including providers of servicesthat process information identified in this policy for the purpose of providing the registration form, survey, etc..All third party service providers providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose except where strictly necessary for the Service (i.e., for the purpose(s) described above).
· Companies within our corporate groupwho process your personal information solely for the purpose of providing the Service to you. All such group companies may only use your personal information in accordance with this Privacy Policy.
We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted through the Service or otherwise via the Internet; any transmission is at your own risk.
We do not keep your data for longer than is necessary to fulfil the relevant purpose described above unless we are required or permitted to do so under law. If we retain your information beyond the retention periods set out below, for example to comply with applicable laws, we will store it separately from other types of personal information.
For further details on how long we keep your data, please refer to the time periods set out below.
Personal Information | Retention Policy |
Account log in: Third party log in details(if you choose to log in via your social media account with these networks), including Google, Facebook and Twitter, open ID, name, profile picture and profile avatar | Stored for as long as you maintain an account for the Service and then deleted within 7 working days or as otherwise required by law. |
To create an account: Email address, username, password, third party (including Google, Facebook and Twitter) log in details (if you choose to log in via your social media account with these networks), GWB Username, country, date of birth, account type (personal or company), website address of your game and your self-introduction, company location, your company profile. | Stored for as long as you maintain an account for the Service and then deleted within 7 working days or as otherwise required by law; or deleted within 7 days of a lawful request from you to delete the data. We do not store your date of birth. |
To submit an application for the awards name, team/company type (developer, publisher, pr/agency, other), contact email, preferred contact method and details (email or discord), developer, developer nationality, team size, game/team social channels. | Stored for as long as you maintain an account for the Service and then deleted within 7 working days or as otherwise required by law; or deleted within 7 days of a lawful request from you to delete the data. |
To receive news and updates related to the Service or other related activities (Optional): Name and Email Survey information | Stored for the life time of the Service or within 30 days upon users request. |
Some jurisdictions’ laws grant specific rights to participants of the Service. Please refer to the Supplemental Jurisdiction-Specific Terms, or the applicable laws in your jurisdiction, for an overview of specific rights that apply to persons subject to data protection laws in the listed jurisdictions and how these can be exercised.
You may have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). You can exercise some of these rights directly by accessing and updating the information in your account. If you believe we hold any other personal information about you, please contact us.
Access
You may have the right to access personal information we hold about you, how we use it, and who we share it with.
Portability
You may have the right to receive a copy of certain personal information we process about you. For example, in certain jurisdictions this can comprise personal information we process on the basis of your consent (e.g., survey information) or pursuant to our contract with you (e.g., account name), as described above in the section “How We Process Your Personal Information”.We will provide further information to you about transferring this data if you make such a request.
Correction
You may have the right to correct personal information we hold that is inaccurate.
Erasure
You may be able to delete certain personal information that we hold about you. We may need to retain personal information if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal information that has been made available publicly on the Service and there are grounds for erasure, we will use reasonable steps to try to tell others that are displaying the personal information or providing links to the personal information to erase it too.
Restriction of Processing to Storage Only
You may have a right to require that we stop processing the personal information we hold about you (other than for storage purposes in certain circumstances). Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or for another’s protection). Where we agree to stop processing the personal information, we will take steps to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.
Objection
You may have the right to object to our processing of your personal information. If you wish to do so, please contact us at GWB_DPO@tencent.com or using the contact details set out below, and we will consider your request.
Consent Withdrawal
To the extent provided by applicable laws and regulations, you may withdraw consent you previously provided to us for certain processing activities by contacting us at GWB_DPO@tencent.com.Where consent is required to process your personal information, if you do not consent to the processing or if you withdraw your consent we may not be able to deliver the expected service. Please note that the right to withdraw consent is only available if the legal basis for processing information is consent.
Please get in touch with us if you have any questions. You can reach us in the first instance at:
Email:GWB_DPO@tencent.com
Mailing Address:
Tencent International Privacy & Data Protection Centre
30 Raffles Place #19-01
Singapore
048622
We will endeavour to deal with your request as soon as possible. This is without prejudice to any right you may have to launch a claim with a data protection authority in the region in which you live or work where you think we have infringed data protection laws.
If we make any changes to this Privacy Policy we will post the updated Privacy Policy here and notify you in accordance with relevant legal requirements.
Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this Privacy Policy, the English version shall prevail.
Our Representatives in Certain Jurisdictions
Jurisdiction | Representative | Address | Contact details |
EU | Proxima Beta Europe B.V. | Buitenveldertselaan 1-5, 1082 VA, Amsterdam, the Netherlands | GWB_DPO@tencent.com |
UK | Image Frame Investment (UK) Limited | 4thFloor 80 Strand, London, United Kingdom WC2R 0RL | GWB_DPO@tencent.com |
Republic of Korea | Kite Bird Korea Yuhan Hoesa
| 25F, 55, Sejong-daero, Jung-gu, Seoul (Taepyeongro 2-ga), Korea | GWB_DPO@tencent.com |
Serbia | Karanovic & Partners o.a.d. Beograd | Resavska 23, Belgrade, 11000, Serbia | local.representative@karanovicpartners.com
|
Thailand | Tencent (Thailand) Company Limited | 8 T-One Building, Floor 10th, 11th & 12th (Unit 3-5), Soi Sukhumvit 40, Sukhumvit Road, Khwaeng Phra Khanong, Khet Khlong Toei, Bangkok 10110, Thailand | GWB_DPO@tencent.com |
Türkiye | Özdağıstanli Ekici Avukatlık Ortaklığı. | Nidakule Ataşehir Kuzey Begonya Sok. No:3 Kat. 17 D: 162 34746 Ataşehir / İstanbul, Türkiye Özdağıstanli Ekici Avukatlık Ortaklığı is our data controller representative and its authority is limited to the authorities stipulated under the Law on Protection of Personal Data w. no 6698. Özdağıstanli Ekici Avukatlık Ortaklığı is not authorised for any other matters such as isuspensions, investigations, civil or criminal complaints. |
SUPPLEMENTAL TERMS – JURISDICTION-SPECIFIC
Some jurisdictions’ laws contain additional terms for users of the Service, which are set out in this section. If you are a user located in one of the jurisdictions below, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy above.
Algeria
By registering for the Service, you give us your consent for the collection, storage, treatment and use of your personal information, and transfer of your personal information to a third party (such as local cloud providers to back up your data or our affiliates around the world to help us deliver the Service) located in United States, Singapore and the PRC (as described in the Privacy Policy) where it is manually and electronically treated.
Argentina
If you are dissatisfied with our response to your request for access to, correction, or erasure of your personal information or your privacy complaint in respect of your personal information, you may contact the Agency for Access to Public Information at: Av. Pte. Gral. Julio A. Roca 710, Piso 2°, Ciudad de Buenos Aires (Telephone: +5411 3988-3968 or email: datospersonales@aaip.gob.ar).
While we take reasonable steps to ensure that third party recipients of your personal information comply with privacy laws that are similar to those of your jurisdiction, by providing us with your personal information and by registering for the Service, you consent to the transfer of your personal information to a jurisdiction where privacy laws may not offer the same level of protection as the laws that may apply in Argentina.
Australia
We take reasonable steps to ensure that third party recipients of your personal information located outside Australia handle your personal information in a manner that is consistent with Australian privacy laws. However, you acknowledge that we do not control, or accept liability for, the acts and omissions of these third party recipients. You have the right to access personal information we hold about you, how we use it, and who we share it with.
You have the right to correct any of your personal information we hold that is inaccurate.
If you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to register an account for the Service.
Where practicable, we will give you the option of not identifying yourself or using a pseudonym when registering an account on or registering for the Service. You acknowledge that if you do not provide us with your personal information, we may be unable to provide you with access to certain features or sections of the Service, including social media integration and in-Service purchases.
If you are dissatisfied with our response to your request for access to, or correction of, your personal information or your privacy complaint in respect of your personal information, you may contact the Office of the Australian Information Commissioner (Telephone: +61 1300 363 992 or email: enquiries@oaic.gov.au).
Bangladesh
By acknowledging this Privacy Policy, you expressly state that you authorise us to collect, use, store, and process your personal data, including disclosing to third parties, to the extent provided by this Privacy Policy. You also consent to the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, to United States, Singapore and the PRC.
Brazil
Whenever we use your personal information based on your consent, you may revoke the consent that you have previously given for the collection, use and disclosure of your personal information, subject to contractual or legal limitations. To revoke such consent, you may terminate your account or you can contact us as set out in Section 7 (Contact).This may affect our provision of the Service to you.
BY ACCEPTING THIS PRIVACY POLICY, YOU EXPRESSLY STATE THAT YOU AUTHORISE US TO COLLECT, USE, STORE, AND PROCESS YOUR PERSONAL INFORMATION, INCLUDING, DISCLOSING TO THIRD PARTIES AND TRANSFERRING TO COUNTRIES OTHER THAN BRAZIL, TO THE EXTENT PROVIDED BY THIS PRIVACY POLICY.
Canada
If you are located in Canada and wish to obtain written information about our policies and practices with respect to our service providers located outside Canada, you may contact us as set out in Section 7 (Contact). Where we use service providers who might have access to your personal information, we require them to have privacy and security standards that are comparable to ours. We use contracts and other measures with our service providers to maintain the confidentiality and security of your personal information and to prevent it from being used for any purpose other than as provided in this Privacy Policy.
Colombia
Your authorization to process personal information for the Service may be expressed (i) in writing, (ii) orally or (iii) through unequivocal conduct that allows us to reasonably conclude that your authorization has been granted, such as the act of accepting the Privacy Policy. We may keep evidence of said authorizations, while respecting the principles of confidentiality and privacy of information.
As a data subject you have certain rights, including (i) to access, update and rectify your personal data; (ii) to request a copy of the consent you have given us; (iii) to be informed about how we have processed your personal data; (iv) to file claims before your country’s data protection authority; (v) to revoke the consent you have given us to process your personal data, unless the processing is based on compelling legitimate grounds or is needed for legal reasons; (vi) to ask for the suppression of your personal data (right to erasure); and (vii) to freely access your information. You can contact us to exercise any of these rights, using the information set out in Section 7 (Contact).
Egypt
By clicking “accept” or by proceeding with the sign up process, you acknowledge that you have read, understood, and consented to this Privacy Policy. You are acknowledging your consent to the processing, storage, and cross-border transfer of your personal data. The cross border transfer may be to any country in which we have databases or affiliates, in particular to the jurisdictions specified in Section 3 (How We Store and Share Your Personal Information).
You also acknowledge your consent to receiving marketing messages from us, whether through e-mails or pop-ups or other such means.
If you are a new user, you have seven days to inform us of any objection you may have to this Privacy Policy.
As an Egyptian data subject, you have certain rights under the Egyptian Personal Data Protection Law.
France
Instructions for the processing of your personal data after your death. You have the right to provide us with general or specific instructions for the retention, deletion, and communication of your personal data after your death. The specific instructions are only valid for the processing activities mentioned therein and the processing of these instructions is subject to your specific consent. You may amend or revoke your instructions at any time.
You may designate a person responsible for the implementation of your instructions. This person will be informed of your instructions in the Service of your death, and be entitled to request their implementation from us. In the absence of designation or, unless otherwise provided for, in the event of the death of the designated person, their heirs will have the right to be informed of your instructions and to request their implementation from us.
When you wish to make such instructions, please contact us as set out in Section 7 (Contact).
Hong Kong
As a Hong Kong data subject you have legal rights in relation to the personal information we hold about you (to the extent permitted under applicable laws and regulations).
You are entitled to make a subject access request to receive a copy of the data we process about you, a data correction request as well as a right to reject to the use of your personal data for direct marketing purposes. A fee may be chargeable by us for complying with a data access request.
Indonesia
By accepting and consenting to this Privacy Policy, you agree that we may collect, use and share your personal information in accordance with this Privacy Policy, as revised from time to time. If you do not agree to this Privacy Policy, you must not access or use our services and we have the right to not provide you with access to our services.
If you are under the age of 21, you undertake that you have the consent of your parent or legal guardian to register an account for the Service.
In the event we fail to maintain the confidentiality of your personal information in the Service, we will notify you through the contact information provided by you or via theService, to the extent required by local laws and regulations.
You are responsible for making sure that any personal details which you provide to us are accurate and current. In order to confirm the accuracy of the information, we may also verify the information provided to us, at any time. You hereby represent that you have secured all necessary consent(s) before providing us with any other person’s personal information (for example, for referral promotions), in which case we will always assume that you have already obtained prior consent, and as such, you will be responsible for any claims whatsoever from any party arising as a result of the absence of such consent(s).
Japan
If you are under the age of 18, you must obtain your parent’s or legal guardian’s consent to register an account for the Service.
By accepting this Privacy Policy, you consent to the transfer of your personal information to third parties (if any), which may include the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, to the jurisdictions specified i in Section 3 (How We Store and Share Your Personal Information).
The categories of personal information specified in to the jurisdictions specified in